Contact jump and slide
Thank you for visiting the new JumpandSlide.com website! Your questions, comments, and concerns about using this website are important to us, so please use the following information to get in touch with us.
Jump and Slide Atlanta
Atlanta, GA 30340
Phone: 770-448-5515
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Frequently Asked Questions
What makes Jump and Slide a good fit?
Jump and Slide is a top pick for anyone looking to set up rentals for their event because:
- We handle delivery, installation, and dismantling so that your event is good to go “right out the box” before guests get through the door.
- We also pack up your rented items as soon as your event is over.
- We provide uncontested customer service. A lot of businesses say it, but our reviews speak for themselves. We offer party planning checklists upon inquiry so that you can throw the perfect party.
- Our aim is to be more than simply another party rental business: we’re your trusted advisor when it comes to all things party rental related.
What type of events do you provide inflatable rentals for?
It has been our experience that we can provide inflatables and other party rental items for every type of event, but if you have any doubts, please click the chat button below to speak with a customer care representative. We’re always happy to hear from our customers.
How far in advance do I need to place my party rental?
Good question. We understand the inconvenience of having to wait, and then return to the site, only to find out that the product you want was usurped by someone else.
The sooner you book, the better the chances. We offer a risk-free cancellation up to 24 hours before your event for a full refund of any money you’ve put down as a deposit. We get that things don’t always pan out. The weather is unpredictable, kids catch bugs, and plans change. Jump and Slide has you covered.
What forms of payment do you take?
For your convenience, we accept all major credit cards, including Visa, Mastercard, Discover, and American Express. Please note, the billing address must be from the state of Georgia. Addresses outside of Georgia will require additional verification and may often be denied.
We also accept business checks, which must clear our account 48 hours before your event unless prior arrangements have been made. Unfortunately, we do not accept personal checks or cash payments, and our drivers do not carry cash or change.
If you feel our drivers have done an exceptional job and wish to tip them, please do so directly with the driver.
Do you offer multi-unit discounts?
At this time, we do not offer multi-unit discounts. We occasionally offer discounts via our social media accounts. Be sure to like and follow to stay up-to-date on the latest news!